Technical Overview
Go beyond standard rigid bots. Our Conversational AI engines parse intent, maintain state, reference internal knowledge bases (RAG), and deliver fluid, localized voice and text responses to customer enquiries.
Core Tech Stack
OpenAI APILlama IndexWebRTCPostgreSQL PGVector
Capabilities & Deliverables
Retrieval-Augmented Generation (RAG) for compliant answering
Multi-lingual NLP support including local regional dialects
Seamless customer handoff to live CRM operators
Real-time sentiment evaluation to guide agent responses